Campaign Cartographer 3 City Designer 3 Dungeon Designer 3 Character Artist Pro Dioramas Pro Cosmographer 3 Perspectives Pro SS1 SS2 SS3 Fractal Terrains Pro Source Maps: Castles! Source Maps: Temples, Tombs & Catacombs Source Maps: Cities

ProFantasy Technical Support: Search Results

Installation Help - All Products

 

Description

Please read this topic carefully before installing your software.

Note

ProFantasy's product range is in transition. Campaign Cartographer 3, City Designer 3, Dungeon Designer 3, Symbol Set 1, Symbol Set 2 and Cosmographer 3 are out, as are compatibility updates to a variety of add-ons. But not all of our add-ons are compatible with CC3 yet - some only work with CC2 Pro.



Solution

What you need to install depends on the version of Campaign Cartographer you have...



Note on .NET


If you encounter an error message telling you that you need .NET Framework installed, follow the instructions in this tech support topic, before returning here.





CC3 and version 3 add-ons only



  1. Install CC3 into its own, separate folder

  2. Download and install the patch available from your registration page.

  3. Install any version 3 add-ons (DD3, CD3, SS1v3, SS2v3, Cos3 and SM:Cities!) in any order.

  4. Download and install the patch again. It is available from your registration page.





CC3 and older add-ons



  1. Install CC3 into its own folder

  2. Skip compatibility updates that you have the CC3 versions of (DD3, CD3, SS1v3, SS1v3, Cos3 or Cities!).

  3. Download and install the patch available from your registration page.

  4. Install the remaining compatibility updates (Character Artist, Dioramas, Perspectives, Symbols Set 3) in any order.
  5. Now install any version 3 add-ons you have (DD3, CD3, SS1v3, SS2v3, Cos3 and SM:Cities!) in any order.

  6. Download and install the patch again. It is available from your registration page.



Compatibility upgrades for Character Artist, Symbol Set 3, Perspectives and Dioramas are available by either logging into your account at our web site or by viewing your order on-line. Your products must be registered for the links to show up.


If you purchased any of the Source Maps products or the Tome of Ultimate Mapping you can install them as stand-alone products. This will allow you to view all of the maps. If you want to edit the maps you will need to install CC2 Pro.



  1. You can download a copy of CC2 Pro from your order page or use the CD. Contact Tech Support for a CC2 Pro serial number if it is not the correct format.

  2. Install CC2 Pro into its own, separate folder (not into the CC3 folder!).

  3. Install the WWII Interactive Atlas, the Tome of Ultimate Mapping and any Source Maps products except Temples!.

  4. Apply Universal Update 8 to CC2 Pro.

  5. Install Source Maps:Temples!


The Tome of Ultimate Mapping and the World War II Atlas must be installed under CC2 Pro if you want to edit them, as we have not released compatibility upgrades yet. If you only want to view the maps choose the stand-alone option when you install.





Stand-alone Products


Fractal Terrains Pro, The Tome of Ultimate Mapping and any of the Source Maps products can be installed without a copy of Campaign Cartographer.



  1. Install these in any order to their own separate folders.

  2. If you own on older version of Fractal Terrains, you might need an update.


  3. Check FT's Help Menu >> About. If the version number is less than 1.6 and you have registered both FT and FT Pro at our web site, you will need to delete the FT Pro serial number. Record this serial number before you delete it!

  4. Now, check the right hand menu for the version 1.6 upgrade. Download and install this file.

  5. Use the version 2 CD if you have it or access your order page for the FT Pro upgrade to version 2. Download and install it.

  6. Register your FT Pro serial number, then download and install the 2.3 patch.





CC2 or CC2 Pro only or with older add-ons



  1. Install CC2 or CC2 Pro in its own separate folder.

  2. Install any add-ons in any order except Source Maps:Temples.

  3. Apply Universal Update 8 to CC2 Pro.

  4. Install Source Maps:Temples!





Campaign Mapper or the Forgotten Realms Interactive Atlas



  1. Disable antivirus software during installation of the products and patches.

  2. Install CM from the CR2 CD into a its own separate folder. Do not install it into either the CC3 or CC2 Pro folders. You can use Windows Start >> Run and then browse the CD for the CM folder to find the setup.exe if you do not want to install Core Rules 2.

  3. Download the CM patch . Start CM, save whatever file comes up then exit. It is imperative that you install the patch because it contains the updated catalogs.

  4. If you have CC2 Pro, and want to use the symbols from CM and the FRIA with it, install CC2 Pro at this point. Start CC2 Pro, save the map that comes up and exit again.

  5. Install the Forgotten Realms Interactive Atlas (FRIA) into its own separate folder - do not install it into the CC3, CC2 Pro or CM folders. Start the Atlas, save whatever file comes up then exit.

  6. Apply all three of the FRIA Patches in their numeric order. After each patch you need to use Windows Explorer to clear the Read Only flag from the FRIA maps. Use Windows Explorer to navigate to the FR Atlas folder. Right click on the Maps folder then choose Properties. Clear the Read Only box and click Apply.

  7. Reboot your computer, remember to disable antivirus again.

  8. If applicable, finish the CC2 Pro installation with the add-ons and Universal Update.

  9. Enable your antivirus.

  10. You can move the Campaign Mapper symbol catalogs (city.fsc, dungeon.fsc, map.fsc) into your CC2 Pro\Symbols folder, then uninstall Campaign Mapper if you do not plan on using it.

  11. FRIA installs its symbol catalogs into CC2 Pro provided you have followed the above CC2 Pro instructions.


If this explanation did not fully answer your question, the solution does not work or you have any other comment on it you can also get person to person technical support.




To get personal support you need to log in as a registered user. Visit Technical Support Login and Registration for personal technical support.

Search again